Frequently Asked Questions
By just reading these frequently asked questions below, you can save your time asking questions through calls and/or text messages. But still, we are more than happy to answer your calls and text messages. You can also send us an email at [email protected]
No, the tour will be exclusive to your group as we do not have shared tours. All our tours are private.
No, we don't charge you for airport pickup, provided you have a tour on that day.
No, there is no additional charge for airport drop off if you are coming from a tour on that day.
For all bookings, we require 50% down payment from the total amount through online payment (which has 5% service charge), bank transfer, or money transfer.
Yes we do. It uses online payment as payment method and we charge 5% on top of the due amount. We accept all major credit cards namely, Visa, MasterCard, American Express (AMEX) or Discover.
Yes, you can pay via GCash, bank transfer or money transfer. Just send us an email at [email protected] for the details.
Yes, you can choose Lantaw Native Restaurant, AAA BBQ, Jovens Grill’s and Seafood, Zubuchon, or Rico’s Lechon
For the twin City tour, we recommend pick up time should be between 7AM and 11AM. So, you will be able to visit all the destinations.
Sorry, but we will need a down payment to confirm your booking, as we will be reserving a car for your tour.
The best time to call us is between 9AM to 6PM GMT+8, Monday to Saturday.
You can send us an email at [email protected] or call us at 0945-807-2950 or send us a message on our Facebook page https://www.facebook.com/CebuTours.ph/
Yes you can, as long as it is within the city and within 10 hours.
Because of the vehicle rate which can be divided among the guests on board. We try to give you the lowest rate possible.
No, we don't. All our tours are private and will be exclusive to your group to avoid conflict of interest and times of different groups.
We do not limit the number of guests to be accommodated per day.
We suggest to do the Whale shark and Sumilon on your first day and then do the Pescador and Canyoneering on your second day.
Yes you may, but that is subject for approval. We want you to enjoy your whole trip so we recommend to follow the itinerary on the package.
We will send you the car and driver details on the day before your tour between 4PM and 8PM. We will send it through text message, Facebook messenger or through email.
- Castle Peak (recommended)
- Bayfront Hotel (limited rooms)
- Red Planet (does not serve breakfast in their hotel)
- Alta Cebu Resort
- Mango Park
- Allure Hotel and Suites
- S Hotel & Residences
Absolutely, you can extend your stay in the hotel for additional nights, subject for additional fees.
Yes we give commission for selected packages to travel agencies. Please send us your business documents and your inquiry through our email, [email protected] and do not use our phone for your queries. We have so much inquiries from customers and clients to attend to. Thank you.